Register Emergency Phone Number with Reverse 9-1-1
During and in the aftermath of the Bonduelle fire (2014), it has been brought to the attention of both the Town of Tecumseh and the Tecumseh BIA that there were several concerns from residents and business owners in and around the evacuated areas during the fire that they were not aware nor contacted about the fire, road closures and the evacuation notice.
A vital part of your Risk Management/Emergency Safety Plan should be to confirm that your business and/or emergency contact phone number is registered with the Reverse 9-1-1 Service System. Information has been provided by the County of Essex, that the Reverse 9-1-1 Service system will call all phone numbers associated with addresses in a defined area for the call session. Residents and businesses can list whatever telephone number they wish against an address, either cell, landline, VoIP. Problems can and will occur, however, when individuals move or change phone service/numbers, have an unlisted number and the information is not passed along and updated in the municipal data base. Other problems occur with the number of calls being made (only so many lines available to call out) and with some answering machines.